Browse through the list of eLearning FAQs below, or submit your own question.

What software programs do you use for your work?

For eLearning development I utilize Adobe Captivate (7, 8, 2017), Articulate Storyline (2, 360), and Camtasia. When I need to work on audio or video I use Adobe Audition, Premiere and After Effects. Graphic designs and animations are created using Adobe Photoshop, Illustrator, InDesign and Character Animator.

How long does it take to develop an eLearning course?

Ah, the question of the hour. And I know you are going to hate the answer: it depends. Much of it depends on what material you already have and if it can be repurposed for eLearning. Materials can include recorded sessions, user guides, graphics etc. Depending how much content needs to be created or recreated this can take quite a bit of time – not to mention the time for instructional design and programming. There are some things you can do to help reduce the time it takes to create eLearning, for example starting with clear expectations in your RFP can save quite a bit of time. Download my handy guide to eLearning RFPs in the resource section of this site.

Can you convert old eLearning modules to our new software solution?

While I can usually convert old eLearning modules to your new software (think, 5 years ago you had Captivate 6, now you’ve moved to Storyline 360) the end result depends on what we start with. For example, you may only have the final flash files available – but none of the original audio or graphics – this may require creative screen captures, scrubbing, or recreation of graphics. If you have the original working files (.story or .cpt) the process will be faster and closer to what you started with. If you have a zip file of the raw graphics, video and audio – even better! The best way to find out what is possible from the files you have is to request a consultation.

How do you work with Subject Matter Experts (SMEs) to develop training solutions?

I can work with SME’s in a number of ways. Depending on the subject matter, visualizations can always help! My preferred way of working with SME’s is through WebEx, where I can share my notes through an interview. Usually the interview is conducted after I have reviewed all of the resource materials in order to make best use of the SME’s time. On occasion, SME’s are unavailable however recordings of training sessions are available. In these cases I begin with the recordings and then, if possible, follow up with an email for any clarification.

What about my Intellectual Property?

Turning your expertise into eLearning involves making sure that your proprietary content remains just that. Your files are stored in a secure cloud location with a localized backup. When the project is done you will receive all of the creative elements as well as the raw files – so if you want to make changes in the future, or move to a different system – you can!

How do you ensure a high quality product?

Before deployment of the eLearning module, I follow a rigorous test matrix to make sure that all interactions are working properly, custom navigation links correctly, and design components match throughout the course. If needed, I can also performing testing when the module is deployed in your Learning Management System (LMS).